Well, this is a little bit surprising really, but the title is very much what had happened today. One of Kuching’s or Sarawak’s largest shopping mall had threatened me over Instagram, and it was just all about a photo.
Here’s a recap of how it all happened. *insert Law and Order music*
Last Thursday, I decided to catch a movie at Golden Screen Cinema at CityOne mall. As usual, I would visit the toilet to ease myself, but when I closed the door, I saw something very interesting.
On the toilet door was the words “Metrojaya will close down soon”. I found those words interesting since I’ve heard quite a few rumours, and this particular unknown person, went the extra mile to actually put it on a toilet door, which normally is vandalized with phone numbers, lewd images and so on. I mean, of all messages, why this?”
So, I captured the photo, and posted it on my Instagram with the caption “Saw this at GSC CityOne toilet. Not sure if there’s any truth to this, but if its true, its a huge blow to CityOne Mall. #kuching #borneo”
The cool part is that my friends who know who in the retail industry quickly rebuffed the vandalized sign and said it was difficult to be true since “anchor tenants in a mall are signed for long term basis, and breaching such contracts would cost a lot of money”.
So, I learned something new that day, which is that the rumour was not true, and that anchor tenants sign huge bonding contracts.
Today, I however received the message below from an Instagram account said to be from @CityOneMegamall management which just enraged me (hence this post).
I know I am not some big shot or Yang Berhormat, but I don’t think I deserve to be threatened in such a way. What did I do wrong? I didn’t say MetroJaya was closing. I didn’t even make such assumption or said anything bad about CityOne or Metrojaya.
All I did was ask if the words written on the back of a vandalized toilet door were true or not. Some how, my question provoked the biggest mall in Kuching, threatening to take legal action if I didn’t take the photo down.
With all honesty, I do not know how am I wrong for posting such a photo, but I took it off Instagram anyway because I’m not sure how or why it was wrong. Better to take down than to further burden myself I thought.
But regardless, taking down the photo does not mean I am not pissed, because I am. Asking me to take down a photo from my Instagram is one thing, but threatening me if I didn’t do so is another. If they asked me to take it down nicely via private message, I’d take it down without much fuss, but that’s not going to happen now, isn’t it?
Well, the good people of CityOne, if you are reading this, I think it might be time to look into getting a professional social media manager because you might want to avoid more bad press from social media users. And while I’m at it, perhaps you’d like to repair all those vandalized toilet doors in your mall faster because honestly, it’s quite rampant.
I have given numerous talks about ‘using social media property’, and one of my greatest stand is that people should self censor what they say on social media..
Here, CityOne definitely outdid themselves, and they really disappointed me with such careless remarks. Someone said CityOne humiliated me, and I could take legal action. Well, I’m still contemplating, but I think an apology would be suffice.
Either way, I must thank them for inspiring this blog post, which was written on my ‘almost dead’ blog.