Is Maxis Broadband Good?

Recently, I took up the Maxis Broadband promotional plan.  With 7.2Mbps download speed, and the rate of RM18 per month for the first five months, and the maximum of 1.5GB download capacity, it’s dirt cheap.  Turn the package however you want, it’s still the cheapest wireless broadband service you have. (click the image above for better view)

Probably, you’d be saying it’s expensive, but for external use (outside home), it’s very much affordable especially when I’m not usually using it unless I desperately need internet.  I’m always desperate for internet, regardless of where I am, and being the person behind Sarawak Bloggers, I need to tend to my email almost 24 hours. 😛

Now, everyone knows about the problem with wireless broadband, which is its coverage.  There is no point getting yourself the fastest broadband speed when you are out of the speed range, and so, before I signed up for the Maxis Broadband, I checked their coverage. See below… Matang Jaya is well covered by Maxis broadband HSPDA/3G speed, which basically means I can enjoy speeds up to 7.2Mbps. Downloading files will be a breeze… or so I thought so… (click the image for better view)

Well, sadly… I only got to use the GPRS speed, and even then sometimes find myself shouting of frustration over speeds way below GPRS (like 0.0kbps).  I know, the disclaimer reads : “Actual coverage areas may differ from the illustration. Broadband coverage and signal quality is also dependent on other external factors including user location and distance. Services are provided on the best effort basis.“, but if look at the size of the covered area?  Matang Jaya is placed in the middle of the ‘Green area‘ which should mean very stable and fast connection.  To be fair, I do get good connection at some places, but that would be EDGE doing the talking, while GPRS speaks the loudest in most areas. WCDMA comes up only in my house (which I have Streamyx), and I do not need Maxis to perform above expectation at my home which has 1MB UNLIMITED broaband.  I only realized the problem after the 7 day grace period… but that’s a whole different issue.

Now, Maxis… tell me why I should say you have the best broadband service when I can’t even surf Google most of the time at my work place which is also in Matang Jaya and near my home.  If you still want to claim you are the best in the business, then improve because I’m not the type of person who goes for documentation and publication, but I do hugely go for performance… and right now, Maxis Broadband… you sucks.

error: Sorry.

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