When the smiles start coming in


The one thing which separates Starbucks with other coffee bistros would be their staff or better known as their barristers.  Sure, they have the branding and the awesome smell of coffee beans, but the barristers are the ones which really make a huge difference.

I recall when Starbucks just opened it’s doors in Kuching International.  There was this group of barristers brought from all over Malaysia to help open up the first ever Starbucks in Sarawak.  This sweet smiling and energetic girl, greeted me with such enthusiasm, I was excited to just step into Starbucks.  The name of the girl, I can’t recall, but I remember she said she was from KK, and she was part of the starter team for Starbucks Sarawak.

To be honest, she wasn’t drop dead gorgeous, and she looked like any other barrister I’ve met with her green apron.  I was at Starbucks late, and I bet she was tired as Kuchinginites thronged the very 1st Starbucks in Sarawak but yet, she remained cheerful, polite and outstandingly happy to see somone just walk into Starbucks as if she owns the franchise.  Her curly hair and the fact she wore glasses was nothing significant to me, but her company… within that brief 10-15 minutes was indeed very pleasing.  It was like, there was a connection or an instant bond.

You see, the smile this particular girl gave me (and I bet she gives to all Starbucks customers) does not only look sweet, but it was 101% sincere looking.  I swear, if she was faking it the whole time… she should win a Grammy for best acting.  Top that up with her energetic and polite answers to each questions I had would probably earn her full points if it was a contest, and she would easily deserve bonus points if they were in the offering.  It’s people/barristers like her which make Starbucks tick, and the positive vibe goes on to make you feel welcomed and happy to come back again.  I’m proof of just that.

My point is this: No one likes a person who pulls a sour face every second, and no one likes getting involve with someone who is just filled with so much negativity, they could turn protons to electrons in a blink.  If you find yourself always sad, depressed and lacking in motivation to go on, try thinking positively, and try being nice to others, because when those positive vibes start rolling in, the smiles start coming in =)

Speaking of which, I think I do tend to smile a lot when I’m out there, regardless of what I’m feeling inside… but I suck at poker…


  1. And it sure helps if the barristers can really make tasty coffee with the creamiest foam. That sure bring smile to my face. Hehehe…On a serious note, yeah I think I smile a lot too. I once being commented by a friend that if I dont smile, I look very much like a fierce lioness. LOL!

  2. I like the barristers at Jln Song coffee bean. 🙂 they make u feel at home, and always checking up on you. I wish the officers at the govt counters would be more pleasant and smile more too. i hate dealing with a sour puss, esp ones that dont return your smiles.

  3. That’s exactly how you got treated in The States, bro!.. o my, and I still haven’t blogged about the people of America in my blog kan?… The employees at any stores in California were very friendly, except those Asian stores which sell the Hollywood souvenirs.. how weird!…

    The Hubby and I always lepak at Starbuck, because it’s worth it.. nice coffee, and good service… Once, The Hubby got recommended to try a new ice blended coffee at Starbuck, and he took it.. We took a sip, and disliked the taste.. the hubby brought the drink to the counter, told the counter that he didn’t favour the recommended drink. the guy took the drink with a smile, said ” No problem sir, we’ll change it for you. What were your favourite drink here again?” .. no sour face, no stupid question!…

    cool hah?..The Hubby simply said, “you just gotta know your right..stick to it and you’ll be fine”


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